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Survey your customers
August 10, 2012
sheree
Want to understand more about your customers and why they choose your product over your competitors. Ask your customers.
Survey a group of customers. You'll be surprised at how candid people will be about your strengths—and your weaknesses. Make sure you ask the most important question in any customer research: Would you recommend us to a friend or colleague? Research (check out www.netpromoter.com) has shown that the willingness to recommend is the most important indicator of brand health. This research can be done quite cheaply online, using free tools like SurveyMonkey (www.surveymonkey.com) or ESurvey Pro ( https://www.esurveyspro.com/ )
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Companies are tempted to cut budgets during uncertain times but it’s imperative to keep investing in marketing with companies like Icon Visual Marketing.
Icon Visual Marketing is a marketing company that creates effective strategies using Paid, Earned, Shared and Owned media.
Icon Visual Marketing is a marketing company that has been providing a wide range of marketing services for over 20 years.
